A new service which offers free expert support and guidance to Stafford and Stone businesses who are victims of crime launched on Monday, 26 January.

Police and Crime Commissioner Matthew Ellis has commissioned the Business Crime Matters strategy to help beat business crime and promote economic growth.

His deputy, PCC Sue Arnold, is spearheading the new Business Crime Advisor service which will be launched in January, backed by Staffordshire Police.

Sue Arnold, Jane Gratton, Chief Superintendent Jeff Moore
Sue Arnold, Jane Gratton, Chief Superintendent Jeff Moore

Business Crime Advisors will be available to all local firms across Staffordshire and Stoke-on-Trent whether they report the crime to police or not. They will offer victims specialist and confidential support in areas such as security, insurance, ICT recovery and reputational damage.

A new dedicated website – – containing full contact details is now live. From Monday, 26 January, businesses will be able to contact advisors by ringing a special helpline on 01782 900239.

Staffordshire Chambers of Commerce will run the service after successfully bidding for the initial six-month contract.

Mrs Arnold said:

“Businesses are the lifeblood of local communities across Staffordshire but times are tough for small retailers and being a victim or robbery, theft, vandalism or online fraud can be enough to drive them into the ground.

Business Crime Advisors will provide expert support and guidance to businesses who are victims of crime – whether the crime is reported to police or not.


“Nationally, over a third of businesses fail to report crime. We want to change this in Staffordshire by making sure that business crime is taken seriously. This is about leading the way nationally in giving businesses the support they need, building confidence in the local business community and promoting economic growth.

I’m delighted that Staffordshire Chambers of Commerce will be running this service, using the extensive business expertise and networks they have throughout Staffordshire and Stoke-on-Trent.”